Buke Ride
Account and data requests

Delete your Bukeride account

For Bukeride rider and driver accounts. Delete in the app, or ask us by email if you cannot get in.

Last updated 27 October 2026Regal Technologies Private Limited
The short version
In the app

Settings, then Delete Account. Done in a minute.

By email

Write from the address on your account and we handle it.

Your data is removed

Credentials are removed and your profile is de-identified.

Some records stay

Only what tax rules or an open dispute require.

01Delete in the app

AppWhere to go
Bukeride (rider)Settings, Privacy & Security, Delete Account
Bukeride DriverSettings, Login & Security, Delete Driver Account

Follow the confirmation steps in the app. This is the fastest way, and it takes effect straight away.

When deletion has to wait

Deletion can be paused while a trip is active, while money is owed (a driver’s cash due), or while a payout is pending. Finish or settle those, then try again. Write to us if you need help.

02Ask us by email

If you cannot open the app, email admin@bukeride.com from the email address linked to your account, or tell us the phone number on the account.

  • Say whether it is a Rider or a Driver account.
  • Say that you want the account deleted.
  • Do not send passwords, one-time codes or payment details.

We may ask you to confirm that the account is yours. We reply within 30 days, and usually much sooner.

03What is removed and what we keep

Removed or de-identifiedKept where the law or an open matter needs it
  • Your sign-in credentials
  • Name, photo and contact details on your profile
  • Active driver-location records
  • Push-notification tokens
  • Trip and payment records (tax and accounting rules)
  • Driver identity-verification records, for as long as required
  • Records for a safety incident, fraud check or dispute that is still open

Records we keep are limited to what is needed, and may be anonymised. See the Privacy Policy for how long.

Need help deleting your account?

Write to us and say whether you are a rider or a driver. We will help you finish the request.

admin@bukeride.com

Bukeride is operated by Regal Technologies Private Limited, Mumbai, Maharashtra, India. Also see Privacy Policy, Terms of Service, Cancellations & Refunds, Delete your account.